Help Center

How do I view or cancel my subscriptions?

The Subscriptions page lists your active subscriptions and renewal dates; cancelling happens from the creator's profile.

Viewing your subscriptions

The Subscriptions page has three tabs: Subscriptions (paid, with renewal dates), Following (free) and Liked.

Cancelling

  1. 1Open the creator's profile
  2. 2Options menu, then Unsubscribe
  3. 3Confirm

Cancelling stops the renewal: your access stays active until the end of the period you already paid for, then subscriber-only content locks again.

What you keep

Items you unlocked individually stay yours, under Settings › Unlocked medias. Your likes and follows are unaffected.

Billing and history

The full charge history is under Settings › Payments. For a dispute or a billing question, Segpay handles customer support at cs.segpay.com.

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Creator suspended? You can still cancel from their profile, and access you already paid for runs to its end date.

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We're here to help

Our moderation team is ready to assist creators and users who feel threatened or need urgent action on content. Reach the right team directly below.