My account was suspended. What should I do?
Email support from the account's email address: the case is reviewed again under the Complaints Policy.
Why an account gets suspended
- Breaking the Content Guidelines
- Repeated, confirmed reports
- Payment fraud or abusive chargebacks
- Breaching the Creator Policy Agreement, particularly on consent records
Appealing
Email [email protected] from the address linked to the account, with your username and anything supporting your case. It is reviewed again under our Complaints Policy, published on the Terms & Policies page.
Your subscribers in the meantime
A suspended profile stays minimally visible to subscribers: they can cancel and can see how long the access they paid for still runs.
Your earnings
Earnings already cleared stay attached to the account. Depending on the reason for the suspension, payouts may be frozen while the case is reviewed.
lightbulb
Do not create a second account to get around a suspension: that is grounds for a permanent ban, and it seriously weakens your appeal.